SMS Terms & Conditions
1. Progressive Steps Therapy, LLC
Progressive Steps Therapy, LLC (“we,” “us,” or “our”) uses SMS (text messaging) to communicate important information related to therapy services. This page explains how our SMS messaging works, how your information is used, and how you can manage your preferences.
2. How We Use SMS Messaging
Our SMS messages are intended to support your care and communication with our team. Messages may include:
• Appointment reminders and confirmations
• Scheduling changes or cancellations
• Service-related updates
• Important administrative or billing notifications
We do not use SMS messaging for third-party marketing purposes.
3. Opt-In & Consent
By providing your mobile phone number and opting in, you confirm that you are the authorized user of the number and consent to receive automated text messages (SMS/MMS) from Progressive Steps Therapy, LLC.
• Consent is not required to receive services
• Message frequency may vary, but typically ranges from 1–5 messages per week
4. Opt-Out Instructions
Participation in SMS messaging is voluntary. You may opt out at any time by:
• Replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message
• Emailing your request to support@progressivestepstherapy.com
After opting out, you will receive a confirmation message and no further texts will be sent unless you re-enroll.
5. Help & Support
If you need assistance with our SMS messaging:
• Reply HELP to any text message
• Email support@progressivestepstherapy.com
6. Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Please contact your wireless provider for details.
7. Privacy & Data Protection
Your privacy is important to us. Information collected through SMS messaging is used only for purposes related to providing and managing therapy services, communication, scheduling, and billing.
We do not sell, rent, or share personal information or mobile data with third parties for marketing purposes.
Text messaging opt-in data and consent are never shared with third parties.
8. Third-Party Service Providers
We may share limited information with trusted service providers (such as messaging platforms or phone carriers) solely to deliver SMS messages. These providers are required to protect your information and may not use it for any other purpose.
9. Data Retention
We retain personal information only as long as necessary to meet operational, legal, or regulatory requirements. Data is securely deleted or anonymized when no longer needed.
10. Compliance
Our SMS messaging practices comply with applicable laws and guidelines, including:
• Telephone Consumer Protection Act (TCPA)
• CTIA Messaging Principles and Best Practices
11. Eligibility
To participate in SMS messaging, you must:
• Be at least 18 years old
• Have a mobile device capable of two-way messaging
• Be subscribed to a wireless service that supports SMS
12. Changes to These Terms
We may update these SMS Terms & Conditions from time to time. Updates will be posted on our website, and continued participation in SMS messaging constitutes acceptance of the revised terms.
13. Contact Information
Progressive Steps Therapy, LLC
• Email: support@progressivestepstherapy.com
• Phone: (469) 213-6693
• Mailing Address:
2201 Main St, Suite 1014
Dallas, Texas 75201